Capture real-time shopper feedback with customizable AI surveys to understand abandonment reasons and improve your recovery strategy.
Standard analytics can tell you when customers drop off, but not what they were thinking in that moment. Without that context, it's hard to identify the real reasons behind cart abandonment.
Our AI-powered popup surveys appear at the exact moment a visitor shows exit or abandonment intent, capturing timely, in-context feedback while the experience is still fresh.
What was the main reason you didn't complete your purchase?How could we improve the checkout experience for you?Would free shipping make you more likely to complete this purchase?What additional payment options would you like to see?
Identify which shipping threshold would maximize conversionsDiscover unnecessary steps in your checkout flowLearn which payment methods would increase completionUnderstand price sensitivity for your productsUnderstand why they leave before purchase and uncover the friction points that are costing you sales.
Use This Template
Install on Shopify