Install on Shopify1
Create Surveys
Use our AI to design targeted surveys with multiple question types for all ecommerce scenarios.
See where shoppers drop off—and why
Use real-time feedback and AI-powered analysis to understand why shoppers abandon carts, hesitate at checkout, or leave without purchasing—so you can fix the moments that cost you sales.
Analytics shows where shoppers drop off. Insightto helps you understand why
Funnels and session data can tell you where shoppers leave, but not what made them hesitate. Insightto captures real-time customer feedback to uncover the friction behind cart abandonment and checkout exits.
Our customers discover an average of 3-5 unexpected conversion blockers they weren't aware of.
Key Ecommerce Use Cases
Target feedback collection at the moments that matter most to your business
Exit Intent
Capture feedback from visitors as they're about to leave your site. Understand why they didn't engage with your products.
Learn how this helps
Cart Abandonment
Discover why customers add items to cart but do not complete the purchase. Identify pricing, shipping, or trust issues.
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Checkout Friction
Identify pain points in your checkout flow that cause customers to abandon before completing their purchase.
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Product Page Friction
Learn what product information customers are missing that prevents them from adding items to cart.
Learn how this helpsHow Insightto Works
Simple setup, powerful insights - start collecting actionable feedback in minutes
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Trigger at Right Moment
Auto-generate precise rules for when surveys appear—exit intent, cart abandonment, after purchase, or on specific pages.
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Analyze and Act
Get AI-powered insights and recommendations. See trends over time and actionable suggestions for conversion lift.
Actionable Insights You'll Discover
Go beyond basic analytics to understand the real reasons behind customer behavior
Insights Dashboard
AI Summary
"Shipping costs are the primary conversion blocker, mentioned by 42% of abandoning customers. This is followed by price sensitivity (28%) and limited payment options (15%). The feedback volume has increased 22% since last month, with response rates remaining stable at 68%. Consider implementing a free shipping threshold or more transparent shipping cost display early in the shopping journey."
Frequently Asked Questions
Everything you need to know about InsighttoInstall directly from the Shopify App Store with one click — no coding required. Once installed, Insightto automatically embeds on your storefront and triggers surveys at key moments (exit intent, post-checkout, post-purchase) based on your targeting rules. A survey display is counted only when a qualified visitor meets your specific conditions (e.g., spending 15 seconds on the page and showing exit intent).
No. Insightto loads asynchronously and only activates when your targeting rules are met. The lightweight script has zero impact on your store's page load speed or Core Web Vitals scores.
All data is processed securely and stored in compliance with GDPR standards. We never sell or share your customer data with third parties. Survey responses are only accessible to you through your Insightto dashboard. For details, visit our Privacy Policy.
The 14-day free trial gives you full access to the Premium plan ($39/month): 200 survey sends/month, unlimited NPS sends, 50 active survey slots, AI-powered intelligent reports, deep NPS analytics (trend tracking, benchmark comparison & sentiment analysis), and priority customer support. No credit card required to start. After the trial, you can choose the NPS plan ($9.9/month, 50 survey sends, 20 active slots) or continue with Premium.
Ecommerce Solutions